Can AI and Data Science Replace Healthcare Professionals?

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Sarvesh Tripathi

MBA 2nd Semester

Batch 2023-2025

SIBM, Noida

sarvesh.tripathi2025@sibmnoida.siu.edu.in




The pre-COVID-19 state of affairs for healthcare professionals in India, particularly for nurses, general duty assistants (Aaya), and paramedical staff, was significantly different from the current state of affairs. The workforce is tiny compared to the heavy demand. The lives of health providers are mostly unknown to young people. Social taboos have a big influence. This hampers youth since they are unaware of other healthcare-related careers and want to become doctors. Healthcare employees' circumstances, such as those of nurses and general duty assistants, were not favourable. Social perception is that they are underpaid and receive no recognition for their hard work.

Only one successful industry remained in operation during COVID-19, while nearly all other important enterprises that supported the economy were shut down. These healthcare professionals were the foundation of this profit. All of a sudden, there were far more demands placed on them.

The majority of work in India was completed on paper. However, starting in 2021, many significant technologies—including data science, machine learning, artificial intelligence, and robotic surgery—began to be used in the healthcare sector. These technologies' primary goals are to enhance service delivery, lower hazards related to human factors, and do away with paper-based tasks in the healthcare industry. Additionally, the government implemented Unique Health Identification (UHID), which enables hospitals and the government to provide patients with the clear and precise healthcare they need.

Artificial Intelligence is mostly used to provide solutions for problems involving decision-making, chronic care management, and operational management. At the moment, a patient employing AI data science will visit a doctor via an internet app or website, receive a diagnosis, and then complete all online procedures, including ordering medication and scheduling check-ups. Following all of this, a patient should visit a hospital if they require urgent medical attention.

The Clustered Regularly Interspaced Short Palindromic Repeats (CRISPR) gene editing tool, artificial intelligence, machine learning, robotic surgery using a robotic arm, and other cutting-edge technologies and innovations are used by the National Cancer Institute and many other cancer institutes, including All India Institute of Medical Sciences (AIIMS), Tata Memorial Hospital (Mumbai), and Kidwai Memorial Institute of Oncology (Bangalore), to provide precise solutions for cancer treatment. Robotic surgery enters the market intending to provide precision during all surgeries and minimize risk rates by utilizing robotics and machine learning.

What is the first thing that comes to mind after reading this article? In the healthcare sector, will human-oriented labour be replaced by these technologies or not?

Yes, it might be, but there are also encouraging signs of these technologies' rising influence in the healthcare sector. I believe that the Indian economy will rise extraordinarily over the next ten years. It won't, however, totally do away with the need for healthcare professionals. An AI-based robot will not be able to provide aftercare services like emotional support, treatment administration, and wound care; these tasks will require human support, that will be received from nurses.

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